">Organizers of the Facebook ad boycott met with Zuckerberg. It didn't go well.— Kyle Griffin (@kylegriffin1) July 8, 2020
"The meeting we just left was a disappointment," said Rashad Robinson, the president of Color of Change. "[Facebook] showed up to the meeting expecting an 'A' for attendance." https://t.co/Q89YxmAc0k
Facebook has come under scrutiny due to its handling of hate speech and disinformation posted on the platform. With the Stop Hate for Profit movement, corporations have begun to take steps to hold Facebook accountable for the disinformation that is spread on the platform. So far, more than 400 advertisers, from Coca-Cola to Ford and Lego, have made the pledge to stop advertising on the social media platform, according to NPR. Facebook has faced intense backlash, particularly since the 2016 election, for allowing disinformation and propaganda to be posted freely. The disinformation and hate, or “Fake News” as many may call it, is aimed at misinforming the voters and spreading hateful propaganda, potentially dampening voter participation.
A broad coalition of groups including Color for Change, the Anti-defamation league, and the NAACP, started the campaign Stop Hate for Profit. (For more on the origin, read Politico.) The goal of the campaign is to push Facebook to make much needed changes in its policy guidelines as well as change within the company executive employees. The boycott targets the advertising dollars for which the social media juggernaut relies upon. The campaign has begun to pick up steam with new companies announcing an end to Facebook Ads every day. With this momentum, the group behind the boycott have released a list 10 first steps Facebook can take.
Stop Hate for Profit is asking that Facebook take accountability, have decency, and provide support to groups most affected by the hate that is spread on the platform. The civil rights leaders behind this movement are focused on making changes at the executive level as well as holding Facebook more accountable for their lackluster terms of service. The top execs currently at Facebook may have a conflict of interests. People contend that Facebook has a duty to make sure misinformation and hate is not spread, but Facebook does not exercise that to the fullest capacity because of their relationships with politicians. Rashad Robinson, president of Color of Change, contends that there needs to be a separation between the people in charge of the content allowed on Facebook and those who are aligned with political figures. The group is asking Facebook to hire an executive with a civil rights background, who can evaluate discriminatory policies and products. Additionally, the group is asking Facebook to expand on what they consider hate speech. The current terms of service that Facebook currently employs are criticized for being ineffective and problematic.
Facebooks policies and algorithms are among the things the group asks to be changed. Current Facebook policies allow public and private hate groups to exist and also recommend them to many users. The campaign asks that Facebook remove far-right groups that spread conspiracies, such as QAnon, from the platform. The labeling of inauthentic information that will cause hate and disinformation is also requested. In contrast, Twitter has taken small steps to label hateful content themselves. While many criticize Twitters actions not being far enough, they have taken steps Facebook has yet to take. Through this entire process, Facebook should make transparent to the public all the steps--in the number of ads rejected for hate or disinformation and in the third-party audit of hate spread on the site.
The group also made a connection between the hate on the Facebook platform and race issues within the company. Stop Hate for Profit, provided a staggering statistic that 42% of Facebook users experience harassment on the platform. This along with the former black employee and two job candidates who filed EEOC complaints points to a culture at Facebook that goes far beyond allowing far-right propaganda and misinformation on the site but highlights a lack of support for users and employees of color. All of this is used to backup why it is essential that Facebook goes beyond making simple statements and actually make steps to create change.
Facebook CEO and cofounder Mark Zuckerberg agreed to meet with the civil rights groups behind the boycott amid the growing number of companies getting behind Stop Profit for Hate. Many have voiced their concerns that Facebook and CEO Zuckerberg are more concerned about messaging that legitimately fixing the underlying problems. Upon meeting with Mark Zuckerberg on July 7, Stop Hate for Profit released a statement about what they felt was a disappointing and uneventful meeting. The group asserted that Facebook did what they previously feared, only providing surface level rhetoric with no real interest in committing to any real change. Of the ten recommendations, Zuckerberg was only open to addressing hiring a person with a civil rights background. Although he declined to fully commit to that position, if it is created, being a C-suite executive level position. Rashad Robinson tweeted a direct statement, saying that Facebook was not ready to make any changes despite knowing the demands of the group. That view appears to be consistent with a July 2, 2020 report of a remark by Zuckerberg to employees at a virtual town hall: "We're not gonna change our policies or approach on anything because of a threat to a small percent of our revenue, or to any percent of our revenue."
For now, it remains to be seen if the increased pressure from companies pulling advertisements will eventually cause Facebook and Zuckerberg to institute changes that progressive groups have been pushing for years. So far, it appears not.
--written by Bisola Oni